Hospital Pathology Associates performed diagnostic services requested by your Healthcare provider. We examine, assess, and diagnose your lab samples to help your care provider determine your care path.
HPA recently rolled out text billing services. This means you can now receive a text when your bill is ready and payment is due, get information on your payment status and more. You can manage your notification settings in your HPA profile. Learn more about the service here.
You can pay your bill online or by mail. For a detailed explanation, please visit our How to Pay Your Bill page.
We have two different billing support phone numbers at this time. Please check your date of service to determine which number is right for you.
- If you received service after June 1, 2021, contact 612-248-1657. Representatives are available to help Monday-Friday from 8 a.m. to 8 p.m. Eastern time.
- If you received service before June 1, 2021, contact 1-800-266-9945. Representatives are available to help Monday-Friday from 9 a.m to 12 p.m and 1 to 4 p.m. Eastern Time.
Hospital Pathology Associates bills insurance for the services we perform. The balance on your bill is what you owe subject to your deductible. We recommend you check your explanation of benefits (EOB) provided by your insurance company to understand how your insurance was applied for your service(s).
Yes, Hospital Pathology Associates directly bills insurance for the services we perform.
We provide what is called “professional services” related to the laboratory work and pathology needs requested by your doctor. We recommend you contact your insurance provider to understand your coverage for services provided by Hospital Pathology Associates.
Yes, please contact Hospital Pathology Associates to notify us of overpayment. We will process your refund and you will receive a check in 30 to 45 days after overpayment is confirmed. Please check your date of service to determine which number customer service number is right for you.
- If you received service after June 1, 2021, contact 612-248-1657. Representatives are available to help Monday-Friday from 8 a.m. to 8 p.m. Eastern time.
- If you received service before June 1, 2021, contact 1-800-266-9945. Representatives are available to help Monday-Friday from 9 a.m to 12 p.m and 1 to 4 p.m. Eastern Time.