Managing your bill has never been easier. You can now receive a text notification when your bill is ready and payment is due, get information on payment status and more on your cell phone.
We are offering this new service to make the billing and payment process easier and faster for you. When you receive a text, you can view your bill and complete your payment by clicking the link that directs you to a secure payment gateway. You don’t even have to use a username or password. It’s that easy.
This change is easier on the environment too. Text billing services in addition to our online billing services help us minimize paper waste.
Most importantly, you are in control. You can set your own delivery preferences by selecting how you receive messages, and you can make changes any time.
Message frequency varies. Message and data rates may apply. If you have questions or need help, call us at 612-248-1657 for support. Customer services hours are Monday through Friday from 9 – 11:30 a.m. and 12:30 – 5 p.m. CST.
If you received service after June 1, 2021, contact 612-248-1657. Representatives are available to help Monday-Friday from 7 a.m. to 7 p.m. Central Time.